4 days · at your pace

Becoming a Better Listener

Four days of practising one change in real conversations: understanding fully before responding.

  1. DAY 1

    Day 1 — Let them finish

    In one conversation, wait until the other person is completely done before you say anything.

  2. DAY 2

    Day 2 — Say it back

    Repeat what you understood in your own words before adding anything of your own.

  3. DAY 3

    Day 3 — Ask one question

    Ask about the part you understood least, rather than the part you disagree with most.

  4. DAY 4

    Day 4 — A harder conversation

    Use all three in a conversation that matters. Notice what changed once the other person believed you had understood them.

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